Privacy Policy
Effective: 17 July 2026
1. Overview
Explorer Tower (“we”, “our”, or “this website”) is an independent informational resource available at explorertower.my. This Privacy Policy explains what information may be collected when you use the website, why it is processed, and the choices available to you. We aim to handle personal data in accordance with Malaysia’s Personal Data Protection Act 2010 (PDPA) and other applicable privacy requirements.
2. Information We Collect
No account, registration, or payment is required to browse Explorer Tower. We may process only limited information:
- Information you provide: If you contact us, we may receive your name, email address, subject, and message.
- Technical information: Hosting and security systems may record an IP address, browser and device type, referring page, requested URL, and access time.
- Usage information: We may use aggregated, non-identifying statistics to understand which pages are useful and to improve site performance.
3. How We Use Information
Information is used to respond to enquiries, operate and secure the website, diagnose technical problems, prevent abuse, and improve content and usability. We do not sell or rent personal information and do not use contact details for unsolicited marketing.
4. Cookies and Third-Party Services
The website may use essential storage required for preferences such as the selected colour theme. Our hosting provider may also use strictly necessary security technologies. If analytics or another third-party service is introduced, this policy will be updated to identify the service and its purpose. External websites linked from Explorer Tower operate under their own privacy policies.
5. Retention and Security
Enquiry information is retained only for as long as reasonably necessary to answer the request and maintain an appropriate correspondence record. Routine server and security logs are normally deleted or anonymised within 90 days unless longer retention is required to investigate abuse, comply with law, or protect legal rights. Reasonable technical and organisational safeguards are used, but no internet transmission or storage system can be guaranteed completely secure.
6. Your Rights
Subject to applicable law, you may request access to personal data we hold about you, ask for inaccurate information to be corrected, withdraw consent where processing relies on consent, or request deletion. To make a privacy request, use the contact form and include “Privacy Request” in the subject. We may need to verify your identity before completing a request.
7. Children’s Privacy
Explorer Tower is intended for a general audience and does not knowingly collect personal information from children. If you believe a child has provided personal data through the website, please contact us so the information can be reviewed and deleted where appropriate.
8. Changes and Contact
We may revise this Privacy Policy when our practices or legal obligations change. The effective date above will be updated when a new version is published. Questions about this policy or our handling of personal data can be submitted through the Explorer Tower contact page.