Terms of Use
Effective: 17 July 2026
1. Acceptance of Terms
By accessing or using explorertower.my, you agree to these Terms of Use. If you do not agree, please stop using the website. These Terms apply to all visitors and users of Explorer Tower.
2. Independent Informational Resource
Explorer Tower provides independent educational and reference material about the Petronas Twin Towers, the KLCC precinct, architecture, engineering, history, and visitor logistics. Explorer Tower is not affiliated with, endorsed by, sponsored by, or an official publication of Petroliam Nasional Berhad (PETRONAS), KLCC Holdings Sdn Bhd, or their related entities.
3. No Professional or Official Advice
Content is provided for general information only. It is not architectural, engineering, legal, financial, investment, safety, travel, or other professional advice, and it is not an official notice from an attraction operator. Opening hours, prices, access rules, technical details, and other information may change. Confirm time-sensitive information with the relevant official source before making decisions.
4. Accuracy and Availability
We make reasonable efforts to publish useful and accurate information but do not warrant that content is complete, current, error-free, or suitable for a particular purpose. We may correct, update, suspend, or remove content or website functionality at any time without notice.
5. Intellectual Property and Permitted Use
Original text, editorial analysis, website design, and other original materials on Explorer Tower are protected by applicable intellectual property laws. You may view and print reasonable extracts for personal, non-commercial use. Republishing, automated bulk extraction, sale, or creation of a substantially similar commercial resource requires prior written permission unless permitted by law.
PETRONAS, KLCC, Suria KLCC, product names, logos, and other third-party marks remain the property of their respective owners and are referenced solely for identification and informational purposes.
6. Acceptable Use
You must not misuse the website, attempt unauthorised access, interfere with its operation, distribute malicious code, submit unlawful or abusive material, impersonate another person, or use automated systems in a way that places an unreasonable burden on the service. We may restrict access where necessary to protect the website or other users.
7. External Links
Links to third-party websites are provided for convenience and context. We do not control those websites and are not responsible for their availability, content, security, privacy practices, products, or services. A link does not imply endorsement.
8. Limitation of Liability
To the fullest extent permitted by Malaysian law, Explorer Tower and its contributors will not be liable for indirect, incidental, special, consequential, or punitive loss arising from use of, inability to use, or reliance on the website. Nothing in these Terms excludes liability that cannot lawfully be excluded.
9. Privacy
Our handling of personal information is described in the Privacy Policy, which forms part of these Terms.
10. Governing Law and Changes
These Terms are governed by the laws of Malaysia. Disputes relating to the website are subject to the jurisdiction of the courts of Malaysia. We may revise these Terms from time to time; the effective date above identifies the current version. Continued use after publication of revised Terms constitutes acceptance of the updated version.
11. Contact
Questions about these Terms can be submitted through the Explorer Tower contact page.